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Frequently Asked Questions
Have questions about how our 15-minute grocery delivery works in Lagos? Here are our most commonly asked questions.
How fast is delivery?↓
Most orders arrive in 15-25 minutes inside our active coverage zones in Lekki Phase 1 and Ikeja.
Can I pay on delivery?↓
Yes, Pay on Delivery (POD) via cash or mobile bank transfer is fully supported for all order locations.
Do you support refunds?↓
Absolutely. Cancelled prepaid orders are immediately refunded directly to your Sharpally wallet for future purchases.
Is there a minimum order amount for free delivery?↓
Delivery is completely free for orders above ₦15,000. For orders under ₦15,000, a flat delivery fee of ₦500 applies.
How are fresh vegetables sourced?↓
We source our vegetables daily from local organic farmers. They are cleaned, prepped, sand-trimmed, and refrigerated within our local micro-warehouses to guarantee peak freshness.